Privacy Policy

Introduction

At The Sunset Adventures, we are committed to respecting and protecting your privacy. This policy, in conjunction with our terms of use at www.thesunsetadventures.com, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data and how we handle it. By visiting www.thesunsetadventures.com, you accept and consent to the practices described in this policy.

For data protection purposes, The Sunset Adventures is the data controller of any personal data processed.

Information We Collect from You

We may collect and process the following data about you:

• Information from Third-Party Sources: We may receive information from our partners or affiliates, such as booking platforms or payment providers, to help facilitate services.

• Information You Provide: You may provide personal information when filling out forms on our website, such as when registering for an account, booking travel services, subscribing to newsletters, or contacting us. This information can include your name, email, phone number, address, payment details, and travel preferences.

• Information Collected Automatically: During your interactions with our website, we may automatically collect information like your IP address, browser type, time zone, operating system, pages visited, and time spent on each page. This helps us analyze usage and improve our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to provide a customized and optimized browsing experience. Cookies help us to recognize you, track your preferences, and improve our website.

How We Use Your Information

We use the information we collect for various purposes:

• To Provide Services: Fulfilling your travel bookings, managing reservations, and responding to your inquiries.
• To Enhance User Experience: Personalizing your interactions with our website, ensuring effective delivery of content, and improving website functionality.
• To Communicate with You: Sending information about your bookings, updates on promotions or new services, and other communications based on your preferences.
• To Maintain Security: Protecting our website from unauthorized access, detecting security breaches, and ensuring compliance with legal obligations.
• For Analytics and Advertising: Using anonymous data to analyze trends, and where relevant, to deliver targeted advertising and understand ad effectiveness.

Marketing Communications: We may use your information to provide promotional offers and services we think you may find valuable. You can opt out of marketing communications by following the unsubscribe link in our emails or contacting us.

Sharing and Disclosure of Your Information

Your data is valuable, and we limit sharing to trusted parties and necessary situations:

• Service Providers: We may share information with service providers, such as payment processors or travel agencies, to fulfill our services.
• Business Transactions: In the event of a sale, merger, or transfer of assets, personal data may be included in the transferred assets.
• Legal Compliance: We may disclose information to comply with applicable laws, legal requests, or to protect our rights and the safety of our users.

We never sell or rent your personal data to third parties for their marketing purposes.

International Data Transfers

To provide our services, your information may be transferred to, stored, and processed outside of your country of residence, including in countries that may have data protection laws that differ from your country. We take measures to protect your information and ensure compliance with applicable data protection laws, such as using secure servers and standard contractual clauses.

Data Security

We implement security measures designed to protect your personal data. Although no system is entirely secure, we work diligently to safeguard your data. However, please note that transmission over the internet is not completely secure, and any data shared with us is done at your own risk.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access Your Data: Request details on the personal information we hold about you.
• Correct Your Data: Request updates to inaccurate or incomplete information.
• Delete Your Data: Request deletion of your information, subject to legal or contractual restrictions.
• Object to Processing: Opt-out of direct marketing and object to certain types of data processing.
• Withdraw Consent: If we process your data based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at safaris@thesunsetadventures.com.

Access to Information

You have the right to access any personal information we hold about you. Requests may be subject to a small fee, as permitted by law, to cover the cost of providing this information.

Links to Third-Party Sites

Our site may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to read their policies before sharing any information.

Changes to Our Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page for any changes, which we will notify you about as appropriate.

Contact Us

Questions, comments, or requests regarding this privacy policy are welcome. Please contact us at:

The Sunset Adventures
Email: safaris@thesunsetadventures.com
Address: P.O. Box 32147 Kampala, Crane Drive, National Housing Impala Estate, Nakibinge Road, Namungoona